At Tidewater Orthopaedics, we're dedicated to providing efficient, high‑quality workers' compensation orthopaedic care for injured employees across Hampton Roads. We also navigate workers compensation requirements to reduce administrative delays and support clear, timely decisions. Our WORKS (Workplace Orthopaedic & Recovery Services) program is designed to support employers, carriers, and injured workers by facilitating timely treatment, rapid recovery, and a safe return to work.

We understand the complexities involved in workers' compensation cases, including regulatory requirements, documentation standards, and the need for clear communication among all stakeholders. Through the WORKS program, our team partners closely with employers, insurance carriers, claims adjusters, nurse case managers, and risk managers to ensure coordinated care and consistent workers compensation claim management from the initial visit through recovery.

Program Highlights

Quick Access to Orthopaedic Specialists

The WORKS program prioritizes efficient intake and scheduling, allowing injured workers timely access to specialty-trained orthopaedic providers. Prompt evaluation helps reduce delays in care and supports earlier recovery planning.

Comprehensive Communication

Our team serves as an active liaison between all parties involved in the claim. We maintain ongoing communication with adjusters, case managers, employers, and risk managers to ensure transparency and alignment throughout the treatment process.

Coordinated, Integrated Care

Care is seamlessly coordinated across services, including physical therapy, occupational therapy, imaging services, and durable medical equipment (DME). This integrated approach minimizes gaps in care and improves overall treatment efficiency.

On-Site Services & Resources

To further streamline treatment, Tidewater Orthopaedics offers several on-site services:

• Imaging services, including X‑ray and full-body MRI, available at our Hampton location
• Occupational therapy services at both Hampton and Williamsburg locations
• Physical therapy services at both Hampton and Williamsburg locations
• DME departments conveniently located in Hampton and Williamsburg to support timely equipment needs

Timely Reporting & Authorization Support

We provide regular work status updates, prompt submission of office notes, and efficient processing of authorizations for all services and follow‑up care. This helps keep claims moving forward and supports informed return‑to‑work decisions.

Evidence‑Based Care & Surgical Access

Treatment plans are guided by evidence‑based benchmarking standards, focusing on optimal recovery, safe return‑to‑work timelines, and determination of maximum medical improvement (MMI). For cases requiring surgery, injured workers have access to same‑day procedures at the CarePlex Orthopaedic Ambulatory Surgery Center (COASC).

Contact Tidewater WORKS

Our Tidewater WORKS coordinators can be reached: 
Monday through Friday, 8:00 AM to 5:00 PM 
Phone: 757-827-2480 Ext. 371 Fax: 757-299-9917
Email: workcomp@tidewaterortho.com