Support Staff

The knowledgeable staff of Tidewater Orthopaedics consists of registed nurses, registered radiologic technologists, medical assistants, certified coders, and billing specialists. The support staff has many years of experience in helping patients walk through the process of getting back to a more active lifestyle. Each individual is highly skilled to assist with your every need from appointment scheduling to surgical recovery. Through the direction of board-certified (American Board of Orthopaedic Surgery), fellowship-trained (American Academy of Orthopaedic Surgeons) doctors, you will be receiving exceptional orthopaedic care.

Business Office

The billing specialists and certified coders are here to provide exceptional assistance for your billing needs. This service includes determination of eligibility and submission of your claim to your health insurance carrier.

If you have a question about the process or a bill, please call  (757) 827-2327.

Scheduling

The appointment schedulers and surgery schedulers will be able to assist you with any appointment with the practice as well as appointments for any required surgery. They will obtain authorization based on your appointment needs.

Referral Coordinators

Referral coordinators will schedule any follow up procedures and appointments you may need, as well as obtain authorization through your insurance carrier.

Patient Service Representatives

The courteous and professional patient service representatives will greet you for your appointment and make sure that you are checked in and ready to see the doctor at your assigned appointment time.