Website Terms of Use

Effective Date: April 20, 2026
Applies to: https://www.tidewaterortho.com/
Legal Entity: Tidewater Orthopaedics Associates, INC (“Tidewater Orthopaedics,” “we,” “us,” or “our”)
 

1. Acceptance of These Terms

By accessing or using this Website, you agree to be bound by these Terms of Use (“Terms”). If you do not agree, please do not use the Website.  

These Terms of Use apply solely to use of this Website and its content and do not govern the provision of medical care or the physician–patient relationship.

We may update these Terms at any time. The “Effective Date” above reflects the most recent revision.

2. Not Medical Advice

The content on this Website, including text, graphics, images, downloadable documents (such as postoperative and rehabilitation plans), videos, and all other materials, is provided for general educational and informational purposes only. It is not medical advice, diagnosis, or treatment.

For medical advice regarding any condition, always consult a licensed healthcare provider.

3. No Doctor–Patient Relationship

Your use of this Website—including submitting a contact form or viewing content—does not create a doctor–patient relationship between you and Tidewater Orthopaedics or any of our physicians, clinicians, or staff.

A doctor–patient relationship exists only when you have been formally accepted as a patient and are receiving care at one of our practice locations.

4. Emergency Medical Situations

Do not use this Website for urgent or emergency medical needs.

If you are experiencing a medical emergency, call 911 immediately or go to the nearest emergency room.

5. Permitted Use of the Website

You may use this Website only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Website in violation of any applicable law or regulation
  • Submit false, misleading, or inappropriate information
  • Attempt to gain unauthorized access to the Website or its servers
  • Interfere with the Website’s functionality or security
  • Use automated tools (scrapers, spiders, bots) without permission
  • Reproduce, copy, modify, or distribute Website content without our written consent

We reserve the right to block or terminate access for users who violate these Terms.

6. Intellectual Property Rights

All Website content—including logos, graphics, photographs, text, videos, downloadable documents, and design elements—is the property of Tidewater Orthopaedics or our licensors and is protected by U.S. copyright, trademark, and other intellectual property laws.

You may view or download materials for personal, non‑commercial use only.
You may not copy, reproduce, modify, republish, sell, or distribute content without our prior written permission.

7. User Submissions

By submitting information through forms on this Website (including contact forms or job applications), you agree that:

  • You are providing accurate and truthful information
  • We may use the information to respond to your request or process your application
  • You will not include protected health information (PHI) in Website forms

PHI should be submitted only through HIPAA‑compliant third‑party platforms, including Phreesia, Healow, or MedRecs Management, as applicable.

8. Third‑Party Platforms & External Links

This Website may link to third‑party platforms, including:

  • Phreesia — appointment requests
  • Healow — patient portal and bill pay
  • MedRecs Management — medical records requests

We do not control, endorse, or assume responsibility for third‑party websites, services, content, privacy practices, or security. Your use of third‑party platforms is governed by their own terms and privacy policies.

9. Privacy

Your use of this Website is also governed by our:

Please review these documents carefully.

10. Security

We use reasonable administrative, technical, and physical safeguards appropriate for a healthcare website to protect information submitted through it.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you use the Website at your own risk.

You are responsible for maintaining the security of your devices and internet connection.

11. Disclaimer of Warranties

This Website is provided as is” and “as available”, without warranties of any kind, express or implied.

We do not guarantee that:

  • The Website will be error‑free or uninterrupted
  • Content will always be accurate, current, or complete
  • Downloadable files will be free of viruses or harmful components

Use of the Website is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Tidewater Orthopaedics and its physicians, employees, affiliates, and representatives are not liable for any damages—direct or indirect—arising from or related to:

  • Use or inability to use the Website
  • Reliance on Website content
  • Errors or omissions in Website content
  • Use of third‑party platforms or links

Some jurisdictions do not permit certain limitations; in such cases, liability is limited to the maximum extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Tidewater Orthopaedics and its affiliates from any claims, losses, damages, liabilities, or expenses (including legal fees) arising out of your misuse of the Website or violation of these Terms.

14. Governing Law & Jurisdiction

These Terms govern your use of this Website and are governed by the laws of the Commonwealth of Virginia, without regard to conflict‑of‑law principles.

Any disputes related to Website use must be brought exclusively in the state or federal courts located in Virginia.

15. Termination

We may suspend or terminate your access to the Website at any time, without notice, for conduct that violates these Terms or is otherwise harmful to our interests, other users, or the public.

16. Severability

If any provision of these Terms is found unlawful or unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with the Website Privacy Policy and Website Disclaimer, constitute the entire agreement between you and Tidewater Orthopaedics regarding your use of the Website.

18. Contact Us

If you have questions about these Terms of Use:

Email: marketing@tidewaterortho.com
Phone: 757‑827‑2480

Mailing Address:
Tidewater Orthopaedics Associates, INC
901 Enterprise Parkway, Suite 900
Hampton, VA 23666